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Grievance Policy

CHRC supports a strong and active relationship between residents and staff. CHRC is committed to working with residents, community groups, business partners, and stakeholders to ensure that quality services and programs are offered to all populations served by our authority. All programs and activities developed by CHRC focus on economic growth and self-sufficiency opportunities for all residents.

In the event of a situation where a resident disagrees with a decision of CHRC, individual grievances or appeals shall be processed under the Grievance Policy unless resolved in an agreeable manner between the resident and CHRC. 

For a printed copy of our Grievance Policy or to file a Grievance, please visit our office located at 101 Penny Avenue, Columbia, TN 38401.